ASQ Section 1212 Newsletter, January 2018

 

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ASQ Section 1212 Membership Meeting: January 18, 2018

The January membership meeting:
Dover Straits, 890 East US Route 45, Mundelein.
Pre-Meeting Presentation 5:30 – 6:00 pm
Dinner and Networking: 6:00-7:00 pm
Main Presentation : 7:00 – 8:00 pm
Reserve your spot using the Eventbrite link here.
Pre-Dinner Speaker, “Win-Win Negotiations”:Bruce Vojak
Post-Dinner Speaker, “Fluid Leadership” Kam Gupta
Read more

My Quality Journey By Naiyu Sun

I started my career as plant metallurgist in the metal casting industry. Just as many other quality professionals, my quality journey actually commenced with reviewing non-conforming products, process variations and variables, and customer complaints. To some degree, it is a bit ironic that many of us began quality journeys with task that involve“lack of quality”. I have to be …
Read more

Illiana Section 1213 offers Free Webinar January 16, 2018

The Illiana Section will join the Statistics Division for a Free Webinar: Introduction to ANOVA – January 16, 2018 at 7:00PM CST Analysis of Variance, or ANOVA, is a fundamental tool in Statistics and Quality. It plays a critical role in analyzing data from designed experiments and forms the foundation of gauge R&R studies. This presentation focuses on the …
Read more

“Pursuing YOUR Excellence” by Gina Kotz, CSQE (ASQ Section 1212 member)

“There they go again…*another* certification/award/achievement/promotion/degree/etc.!” Sound familiar? Does this sentiment (of envy?) resonate with you whenever a peer or former (or even current) colleague makes good in some way? It doesn’t have to be that way—it can actually be YOU, too—if you are deliberate enough to make it so. Several years ago, when our daughters were young grade-schoolers, I dedicated …
Read more

Certification Exam Refresher Courses   2018 by Kam Gupta

From the NEI Section, ASQ 1212, we wish you a very Happy New Year. We are positive that 2018 is going to be a staller year for you personally and professionally. We are planning to do our part. On the Educational front, we plan to explore bringing several learning opportunities for various certification exams as well as personal growth. Plan: …
Read more

Certified Quality Engineer (CQE) Online Primer Class

From the cozy comfort of your home! Just Imagine: You can do all this…… without leaving town! Attend an Online CQE Prep course and prepare for the exam No need to travel to another city for multiple weeks No need to lose time from work No need to lose family time Brought to you by: ASQ Section 1302 Class dates: …
Read more

Call for Papers: Blue Ridge Section 1st Annual Virtual Conference

Thursday, April 19, 2018: 8:30AM-12:00noon ET
Conference Theme: Aspire to Inspire, Influence, and Engage Others by Improving Your Personal Skills Toolbox
Soft skills are increasingly becoming the hard skills of today’s professional workforce. It’s just not enough to be highly trained in technical skills, without developing the softer, interpersonal, and relationship-building skills that help people to communicate and collaborate more effectively.
Read more

ASQ Section 1212 Membership Meeting: January 18, 2018

The January membership meeting is at Dover Straits, 890 East US Route 45, Mundelein.

Pre-Meeting Presentation

5:30 – 6:00 pmDinner

6:00-7:00 pm:  Networking              

 7:00 – 8:00 pm :  Main Presentation 

Reserve your spot using the Eventbrite link here.


Pre-Dinner Speaker, “Win-Win Negotiations”:

Bruce Vojak is a senior consultant and instructor with Illinois BIS, specializing in Innovation, Strategy, and Leadership.

Spanning a career at the intersection of business and technology, Bruce has experienced and explored innovation, strategy, and leadership purposefully and variously. Hhe understands first-hand the business need for and benefits of innovation and strategy, as well as how to effectively implement both. He followed his passion by conducting groundbreaking research on the strategic practice of breakthrough Innovation across a wide cross-section of mature companies and industries.

Bruce is co-author of Serial Innovators: How Individuals Create and Deliver Breakthrough Innovations in Mature Firms (Palo Alto: Stanford University Press, 2012) as well as five book chapters and numerous publications on innovation. During his earlier technical career, he contributed to the first demonstration of the quantum well laser – now found in essentially all CD and DVD players – and explored the potential of advanced technology for defense applications. He serves on the Board of Directors of Midtronics, Inc. and the Advisory Board of JVA Partners, periodically consults on the topic of innovation for Procter & Gamble, and regularly presents to, leads workshops for, and advises various other companies.

Prior to joining Illinois BIS Bruce served as Associate Dean and Adjunct Professor in the top-ranked College of Engineering at the University of Illinois at Urbana‐Champaign. Earlier in his career he was Director of Advanced Technology for Motorola’s non-semiconductor components business, held research and corporate development positions of increasing responsibility at Amoco Corporation, and was on the research staff at MIT Lincoln Laboratory.

Bruce holds BS (with Highest Honors), MS and PhD degrees in Electrical Engineering from the University of Illinois at Urbana-Champaign and an MBA, with concentrations in finance and marketing, from the University of Chicago’s Booth School of Business.

Post-Dinner Speaker, “Fluid Leadership”

Make 2018 YOUR year.

We are in a new year, a new kind of national leadership, a new kind of economy and a new kind of mindset about work and life.  The nature of conversations has changed. This is a fluid environment, thanks to the fast pace of changing technology and innovative applications of it; which only seems to accelerate with time.

As a quality professional, come explore your potential to lead and live your life the way you want, both at work and at home. Discover ways to realize your dreams and goals for 2018 and beyond, and the resources and enablers that will propel you towards what you want.

Fluid leadership is a powerful new concept that allows you to be fluid like water and still maintain your values and character that define you. Included in the presentation are other emerging leadership thoughts with focus on balance, creativity, and innovation.

This is an interactive presentation that will enable you to take home some points to ponder, some interesting work to follow up, and some tools to create the life you want, with follow up support.

Kam Gupta is an executive coach, quality professional, and management consultant. He speaks extensively on personal and professional leadership related topics, integrating coaching into management and quality consulting for greater effectiveness and sustainability of outcomes.

Kam is Education chair for the northeastern section of ASQ (ASQ1212.com). He has been an active member leader of ASQ national, regional, and local chapters. Kam is certified coach and past president of International Coach Federation (ICF), Chicago. He has represented ASQ in Mexico, Brazil and other countries furthering the understanding of quality leadership.

Kam holds MS (EM) from MSOE, Milwaukee.  He has worked/ consulted with many companies, such as Eaton Corporation, Harley Davidson, Abbott, Inuit, and others.Kam Gupta”Planning for Quality in the New Year”  Kam Gupta will lead a mini-coaching session with participants during the Main Presentation. Kam will surprise and entertain you with a lively exercise that will make you think.

Certified Quality Engineer (CQE) Online Primer Class

From the cozy comfort of your home!

Just Imagine: You can do all this…… without leaving town!

  • Attend an Online CQE Prep course and prepare for the exam
  • No need to travel to another city for multiple weeks
  • No need to lose time from work
  • No need to lose family time

Brought to you by: ASQ Section 1302

Class dates: February 5 – April 2, 2018

(Class Registration Deadline: January 28, 2018)


CQE Computer-Based Testing Dates: April 6 – 22, 2018

(Exam Registration Deadline: March 9, 2018)

Computer-based exam testing dates: June 1 – 17, 2018

(Exam Registration Deadline: May 4th, 2018)

 

Here are the ways you can $Save$:

  1. No Travel expense (flight, drive, gas, depreciation & maintenance)!
  2. No Lodging and hotel bills
  3. No Food and incidentals due to travel
  4. Low Tuition: Tuition for this 8-week online class is only $500! Compare to nearly $700+ price tag for the National ASQ prep-course, which is self-study and does not include instructor and group interaction. (Note: The $500 tuition does not include Primer and recommended course material. See registration site for details).

What to Expect

  1. Weekly readings from the primer, handbook, test samples, and articles pertinent to CQE exam
  2. Weekly homework modeled after CQE exam
  3. Weekly Discussion Board: Communicate & interact with your instructor and your classmates
  4. Videos that reinforce learning course concepts and the CQE body of knowledge
  5. Opportunity to simulate the exam: A sample version (approximately 5.5 hours) of a mock exam will be available so you can practice taking the test under timed setting.
  6. You must order and pay for the required Primer and other required course resources. Links and approximate cost are available at the website (shown below) . Allow 5-7 days for delivery.
  7. Recertification Units (RU) = 2.0 upon successful completion of course. Signed certificate will be emailed.
  8. Weekly Google Hangouts with instructor: optional video conferencing to ask any questions you may have.

(Hangouts allows conversations between two or more users. In 2016 Google upgraded Hangouts to 25 concurrent users in HD video for Work/Education.)

Don’t lose out on this great opportunity!

Register TODAY

Class registration deadline:  Sunday, January 28, 2018 

Register for class here! http://www.asq-1302.org/education-and-training/cqe-test-prep/

Once registered, you will be directed to another page to make a credit-card payment.

 

Meet Your Course Instructor

Mr. Robert Anderson-Ludrick is an adjunct professor at Bellevue University, in Bellevue, Nebraska. He teaches Statistics, Business Modeling, and Quality Management in the business school. He is President of Project Deep, Inc., a non-profit corporation specializing in educating and sponsoring students for experiential internships. Robert is retired from corporate business where he served in numerous management, industrial engineering, quality, and continuous improvement positions over a 45 year career. He is a senior member of ASQ, and has participated in workshops for writing the ASQ Black Belt and Master Black Belt exams. Robert currently serves as the Chairman of the local 1302 chapter and is a member of the Omaha Lean Consortium. Robert graduated from the United States Military Academy at West Point, served in the US Army, and has an MSIE degree from Texas Tech University.

Robert holds the following certifications:

ASQ Certified MBB, CSSBB, CQE, CQM/OE, CA, Lean Sensei.

 

 

 

 

 

 

 

 

 

 

 

 

My Quality Journey By Naiyu Sun

 

I started my career as plant metallurgist in the metal casting industry. Just as many other quality professionals, my quality journey actually commenced with reviewing non-conforming products, process variations and variables, and customer complaints. To some degree, it is a bit ironic that many of us began quality journeys with task that involve“lack of quality”. I have to be honest here; I did not know much about quality when I started. In time, I started to learn acronyms such as PFD, FMEA, CP, PPAP, C&E, RCA, CAPA, PDCA, COQ, TOC, and on and on.

A few years ago, I was sitting in one of the quality training classes offered by American Foundry Society. One of the teachers was Ted Schorn, who was VP of Quality and Technology at a large manufacturing firm in Indiana. I was amazed not only by the content of the class but also by Ted’s knowledge on quality history, quality gurus, quality philosophies, and quality anecdotes. So inspired by him, during a class break, I asked Ted for career advice in quality arena. Ted replied, “You should start with the Certified Quality Engineer Handbook and try to get the CQE certification.” A year later, I received my certification. The preparation for the certification helped me put together the “puzzle pieces” of my quality skills and knowledge. Ever since, I have been blessed with opportunities to lead quality initiatives, manage Quality Management Systems, and now head a quality department consisting of ten quality professionals. To this day, I still find new meanings to the classic quality tools, concepts, and philosophies. Looking back, my quality journey can be distilled into the following:

  1. Base quality on data or fact-driven decisions
  2. Rely on a structured process
  3. Involve the team
  4. Cultivate a quality culture

Let me try to elaborate. The first a few years of my career taught me the importance of making informed decisions based on data / fact. Later on, the CQE journey enlightened me about a structured process and prepared me for developing, implementing, and maintaining such a process. However, it was not until the very recent years did I realize that it is not quite enough just being respectful of data and having a structured process. One has to recognize that systems needs to be maintained and continuously improved upon by the team, who are collectively responsible and committed to a common goal for which they hold themselves accountable. For any quality system to be effective in a long run, the quality leader must actively involve the whole team, by which I mean everyone from production floor to middle management all the way to the very top. Since each team member has his or her own priorities, the leader must make sure the quality message is simple, clear, and right to the point. The message needs to be communicated by all means (e.g., via process controls, audits, trainings, meetings, emails, etc.) to all interested parties (e.g., the suppliers, internal teams, the customers, etc.) on regular basis until it becomes the quality culture, or part of the DNA of the company.

So far, it has been a great journey for me.

Naiyu earned his PhD in Materials Science and Engineering from University of Alabama at Birmingham. He started his career as a Metallurgist, then served as a Supplier Quality Manager, and currently is a Director of Quality in the manufacturing industry. He has been a CQE from ASQ since June 2015. He is a Senior Member of ASQ. In his spare time, Naiyu enjoys playing soccer with friends, reading, and traveling.

 

 

 

 

 

Illiana Section 1213 offers Free Webinar January 16, 2018

 

The Illiana Section will join the Statistics Division for a Free Webinar: Introduction to ANOVA – January 16, 2018 at 7:00PM CST

Analysis of Variance, or ANOVA, is a fundamental tool in Statistics and Quality. It plays a critical role in analyzing data from designed experiments and forms the foundation of gauge R&R studies. This presentation focuses on the basics. The one-way ANOVA table is introduced, and a graphical interpretation of its components is provided. The situation is then complicated by adding a second factor leading to the two-way ANOVA table. Hypothesis tests for the importance of each factor are explained in terms of comparing the predictive ability of two models.  Interactions are discussed.

 

NIST Standard Reference Materials will form the context of the discussion, to which ANOVA models naturally apply.  However, the data presented in the examples will be simulated for pedagogical purposes.  The session will be planned to last 30 to 40 min to leave time for questions.  Software for performing the requisite calculations will not be covered.

 

Adam Pintar is a Mathematical Statistician at the National Institute of Standards and Technology (NIST), where he has worked since 2010 and focuses on applying statistical models and tools to scientific and engineering problems.  His education history includes degrees in Mathematics from Pittsburg State University in Kansas and Statistics from Iowa State University.  He is a member of the American Statistical Association and a senior member of the American Society for Quality.

Please reserve your seat by end of business day on Monday, January 15th, 2018 at the following link: Reserve your webinar seat now.

 

 

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Certification Exam Refresher Courses   2018 by Kam Gupta

From the NEI Section, ASQ 1212, we wish you a very Happy New Year. We are positive that 2018 is going to be a staller year for you personally and professionally. We are planning to do our part. On the Educational front, we plan to explore bringing several learning opportunities for various certification exams as well as personal growth.

Plan: To start the year, we plan to offer Certified Quality Auditor (CQA) certification review course and Certified Manager of Quality and Organizational Excellence (CMQ/OE) review course in the first quarter of 2018.

The exam windows and the deadline to apply for the two exams are as follows.

  1. CQA Exam Window: April 6 through April 22, 2018 (Computer based testing or CBT). The last date to apply is March 09, 2018. To learn more about the process and Body of Knowledge and eligibility, please visit: https://asq.org/cert/quality-auditor
  2. CMQ/OE Exam Window: May 4 through May 20, 2018 (CBT). The last date to apply is April 6, 2018. To learn more about the process and Body of Knowledge and eligibility, please visit: https://asq.org/cert/manager-of-quality

Please let Kam know if you want to take any of the above courses, by meeting once a week during late Jan through March 2018,

Register by January 12, 2018 via email: citkam@gmail.com

Venue: We are looking at the right venues to teach these courses. If your company is willing to offer its conference room, or training room in the afternoon to evening hours, once or twice a week, please let me know at your earliest. That will help our members in keeping their training financially relevant.

Future: We will also plan to offer other courses as the year moves on. Some of the courses may include Certified Biomedical Auditor (CBA), Certified Quality Engineer (CQE), Six sigma related and others based on what our members want. (A survey will follow in February) See complete list of ASQ certifications: https://asq.org/cert/catalog

Kam Gupta is an Executive Coach and Management Consultant

He serves ASQ 1212 as Education Chair

Continuous Improvement Technology, Inc.
113 McHenry Road, #211
Buffalo Grove, IL 60089
847-612-4244
citkam@gmail.com
http://www.linkedin.com/in/kamgupta
…realizing your dreams like never before…

Call for Papers: Blue Ridge Section 1st Annual Virtual Conference

First Annual Virtual Conference

Thursday, April 19, 2018: 8:30AM-12:00noon ET

CALL FOR PAPERS

Conference Theme: Aspire to Inspire, Influence, and Engage Others by Improving Your Personal Skills Toolbox

Soft skills are increasingly becoming the hard skills of today’s professional workforce. It’s just not enough to be highly trained in technical skills, without developing the softer, interpersonal, and relationship-building skills that help people to communicate and collaborate more effectively.

These people skills are more critical than ever as organizations struggle to find meaningful ways to remain competitive and increase productivity. Teamwork, leadership, and communication are underpinned by soft skills development. Since each is an essential element for organizational and personal success, developing these skills is very important and does matter… a lot!

Join us online in April 2018 as we offer our first virtual conference. Our theme, Aspire to Inspire, Influence, and Engage Others by Improving Your Personal Skills Toolbox, is an effort to help highlight the need for soft skills development among Quality and other professionals. Our goal is to provide conference participants with a jam-packed morning of useful knowledge and plenty of takeaways that can be readily applied in any work setting. Continue reading

“Pursuing YOUR Excellence” by Gina Kotz, CSQE (ASQ Section 1212 member)

“There they go again…*another* certification/award/achievement/promotion/degree/etc.!” Sound familiar? Does this sentiment (of envy?) resonate with you whenever a peer or former (or even current) colleague makes good in some way?

It doesn’t have to be that way—it can actually be YOU, too—if you are deliberate enough to make it so.

Several years ago, when our daughters were young grade-schoolers, I dedicated myself to growing my communication and leadership skills with a membership in Toastmasters. I never regretted it for a moment. I met some of the most interesting people, many of whom I still keep in contact with today. How did that happen? I decided to make the time, instead of making excuses. With a commitment of about one or two hours a week, I carefully planned my Toastmasters goals. I had a “five year plan”, and I completed it a few months early, even. I earned the Distinguished Toastmasters certification, the highest achievement a Toastmaster can earn. Without those seemingly small investments of time each week, I would not have reached my goal of communication and leadership excellence.

Earning an ASQ Certification, the CSQE designation (Certified Software Quality Engineer), stood as another goal I set for myself. I studied well for the CSQE certification exam, or so I thought—and then, to my surprise, I was one of the 50% of people who fail that (very difficult) exam on the first try. But that temporary setback didn’t discourage me. In fact, it only spurred me on to try again. I kept on dedicating a few hours each week to my goal—pass that exam. I literally quadrupled my efforts. I managed to find not one, not two, but four question banks. I not only took practice exams by area of knowledge, I also took practice exams that lasted four hours—the timeduration of the actual CSQE exam. I also read, re-read, and studied cover to cover (much more closely this time!) Linda Westfall’s Certified Software Quality Engineer Handbook.

So what’s the big deal about these stories? Why should you care?

They are achievements born from an often underestimated and overlooked personality trait: Persistence. Without persistence (and a healthy “can-do” attitude), goals remain just that: Goals. Goals Never Met. Think of something you really hope to achieve: Whether you aspire to be a More Excellent friend, spouse, parent, grandparent, or even a better leader or colleague, or if you are working on a professional certification, advanced degree, or your undergrad degree, it’s all the same: If you are persistent enough to make the time for it, odds are that you can achieve it.

The next time you think about what Excellence means to you, remember that we all get the same number of minutes and hours in each day. It is what you choose to do with your time (and what you choose to do with time that might be spent unwisely) that makes all the difference.

There’s no need to wait until January 1, either. It’s time to book some regular “quality time” with Your Goals. They are calling you to achieve them!

is a technical writer in healthcare and technology with 17+ years of experience. Her passions include networking, process improvement, technical writing, and regulatory compliance. By night, Gina blogs, speaks, teaches, volunteers and helps others find their voice, tools, and resources to pursue their life’s dreams. She enjoys frisbee golf, travel, foreign films, reading, and spending time with her family and their two dogs and one cat. She is thrilled to be a part of the ASQ community. Ms. Kotz can be reached at LinkedIn: www.linkedin.com/in/ginakotz or gina.kotz@gmail.com.

ASQ 1212 Section Membership Meeting December 21, 2017

The December membership meeting is at Dover Straits, 890 East US Route 45, Mundelein. Pre-Meeting Presentation 5:30 – 6:00 pm Dinner,

6:00-7:00 pm:  Networking              

 7:00 – 8:00 pm :  Main Presentation 

Reserve your spot using the Eventbrite link here.

Join us on Thursday, December 21, starting at 5:30 p.m. at Dover Straits restaurant for our annual Quality Celebration, where we will have fun (and gifts) exchanged for all participants! Please bring a wrapped “White Elephant” gift with you, and we will have some seasonally appropriate fun. (Please, don’t spend any money; feel free to re-gift something that might be useful to someone else at our gathering.)

In the Spirit of the Season for Giving, we also use our December meeting to bring special focus to a charity that lives the giving spirit year-round.

Elena Delle Donne with a beneficiary of special recreation programs

Special Leisure Services Foundation (SLSF) supports Northwest Suburban Recreational Association (NWSRA) through fundraising and charitable events.

SLFSF’s Mission Statement – “We exist to support and promote outstanding opportunities through recreation for children and adults with disabilities in cooperation with Northwest Special Recreation Association.”

Funds raised through business partnerships, fundraising events, grants and individual donors support 5 focus areas, including:

  • Transportation – Purchasing wheelchair accessible vehicles for attending weekly programs, special events, trips and more.
  • Scholarships – Offers financial support for those in need, enabling them to participate in NWSRA activities
  • Inclusion – Enabling children and adults with disabilities to participate in their home park district
  • Athletics – Providing support to Lightning athletes who have the opportunity to compete in various athletic opportunities.
  • Programs – Purchasing equipment and supplies to enhance recreational experiences.

Last year the SLSF supported 17 suburbs and 3700 people with disabilities.

The main speakers for the 12/21/17 section meeting will be: Cathy Spett and Megan O’Brien from SLSF.

Make Time to Share Your Awesomeness by Gina Kotz, CSQE (ASQ Section 1212 member)

The scene repeats itself many times over. A person wakes up one day and they go to a job. By the end of the day, they find themselves looking for a new job.

Sound familiar? Although losing a source of income isn’t a laughing matter, isn’t it funny that the expressions are so demeaning? “I lost my job.” (Does it mean it’s misplaced?) “I was downsized.” (Does that mean you lost a few inches in height? And if you were promoted instead, does it mean you were supersized?)

In all seriousness, as saying goes: When a door closes, somewhere a window opens.

Several years ago (twice, in fact), I was part of “reductions in force” from two different telecommunications companies within a three-year period. (Talk about technology / dot com bubbles bursting!)

As the buzz phrase goes…Just like CEOs run (and fail to run) businesses, you, too, should run your career like a (successful!) business. When you are “in search” or “just looking”, it’s time to become your own CEO, CFO, and name whatever C-Suite name you can think of. It’s time to get to work, and Job 1 is to Share Your Awesomeness.

If the last time you looked for a job was 2008 or earlier, then make sure you Share Your Awesomeness is on LinkedIn, Facebook, and other places online. The playing field has changed exponentially since then. Online represents the best free means to share your awesomeness with those you know and with those you haven’t met yet but you’d like to meet.

As an example, if your LinkedIn background image is the default blue “connect the dots” image…Then you most likely need to give your LinkedIn presence some love.

There are many out there who can show you how to create and update your online presence. I help facilitate workshops on Job Search and help people create, enhance, and update their LinkedIn profiles. I also help people pursue their dreams as an accountability coach. Whether your goals are corporate-related or otherwise, it all starts with the decision to say “Yes”.

Whether you are currently employed or “in search”:

Say “Yes” to You and refresh your LinkedIn or other online profiles. There are step-by-step ways to do this. Unearth as many performance evaluations as you can find for your awesome accomplishments that your manager brags to their manager about how great you are. (And there are settings so your updates aren’t annoyingly broadcast to the world that you just fixed a typo or updated your photo, for example.)

Say “Yes” to getting (and giving!) recommendations. If you don’t have at least 3 to 5 on your LinkedIn page, get those. Recommendations (and anything online, really), work for you 24/7. And offer to return the favor if you can recommend your “recommender”, too, about something relevant to them, as well.

As with any loss (if you find yourself in search), a period of mourning the loss of employment is definitely a good practice. The less “baggage” you carry to your next opportunity, the better.

Now go get started on your future—Sharing Your Awesomeness is just the boost to get you one step closer to your next great Chapter of Opportunity!

Gina is a technical writer in healthcare and technology with 17+ years of experience. Her passions include networking, process improvement, technical writing, and regulatory compliance. By night, Gina blogs, speaks, teaches, volunteers and helps others find their voice, tools, and resources to pursue their life’s dreams. She enjoys frisbee golf, travel, foreign films, reading, and spending time with her family and their two dogs and one cat. She is thrilled to be a part of the ASQ community. Ms. Kotz can be reached at LinkedIn: www.linkedin.com/in/ginakotz or gina.kotz@gmail.com.