Monthly Section Meeting Programs

We cordially invite you to join us on the 3rd Thursday of each month.  Please check the Meeting announcement for the location for that month.  Members and non-members are always welcomed.

Pre-Meeting Presentation  5:30- 6:00 pm 

Dinner & Networking: 6:00-7:00 pm 

Main Presentation: 7:00 – 8:00 pm

For more information about the Program Venue and the upcoming schedule of speakers, please click on the tab “Venue & Schedule” at the top of the page.

For detailed information about the next meeting, please see the information found below.

I look forward to seeing you at our next Section 1212 meeting.


ASQ Section 1212 Membership Meeting: January 18, 2018

The January membership meeting is at Dover Straits, 890 East US Route 45, Mundelein.

Pre-Meeting Presentation

5:30 – 6:00 pmDinner

6:00-7:00 pm:  Networking              

 7:00 – 8:00 pm :  Main Presentation 

Reserve your spot using the Eventbrite link here.

Pre-Dinner Speaker, “Win-Win Negotiations”:

Bruce Vojak is a senior consultant and instructor with Illinois BIS, specializing in Innovation, Strategy, and Leadership.

Spanning a career at the intersection of business and technology, Bruce has experienced and explored innovation, strategy, and leadership purposefully and variously. Hhe understands first-hand the business need for and benefits of innovation and strategy, as well as how to effectively implement both. He followed his passion by conducting groundbreaking research on the strategic practice of breakthrough Innovation across a wide cross-section of mature companies and industries.

Bruce is co-author of Serial Innovators: How Individuals Create and Deliver Breakthrough Innovations in Mature Firms (Palo Alto: Stanford University Press, 2012) as well as five book chapters and numerous publications on innovation. During his earlier technical career, he contributed to the first demonstration of the quantum well laser – now found in essentially all CD and DVD players – and explored the potential of advanced technology for defense applications. He serves on the Board of Directors of Midtronics, Inc. and the Advisory Board of JVA Partners, periodically consults on the topic of innovation for Procter & Gamble, and regularly presents to, leads workshops for, and advises various other companies.

Prior to joining Illinois BIS Bruce served as Associate Dean and Adjunct Professor in the top-ranked College of Engineering at the University of Illinois at Urbana‐Champaign. Earlier in his career he was Director of Advanced Technology for Motorola’s non-semiconductor components business, held research and corporate development positions of increasing responsibility at Amoco Corporation, and was on the research staff at MIT Lincoln Laboratory.

Bruce holds BS (with Highest Honors), MS and PhD degrees in Electrical Engineering from the University of Illinois at Urbana-Champaign and an MBA, with concentrations in finance and marketing, from the University of Chicago’s Booth School of Business.

Post-Dinner Speaker, “Fluid Leadership”

Make 2018 YOUR year.

We are in a new year, a new kind of national leadership, a new kind of economy and a new kind of mindset about work and life.  The nature of conversations has changed. This is a fluid environment, thanks to the fast pace of changing technology and innovative applications of it; which only seems to accelerate with time.

As a quality professional, come explore your potential to lead and live your life the way you want, both at work and at home. Discover ways to realize your dreams and goals for 2018 and beyond, and the resources and enablers that will propel you towards what you want.

Fluid leadership is a powerful new concept that allows you to be fluid like water and still maintain your values and character that define you. Included in the presentation are other emerging leadership thoughts with focus on balance, creativity, and innovation.

This is an interactive presentation that will enable you to take home some points to ponder, some interesting work to follow up, and some tools to create the life you want, with follow up support.

Kam Gupta is an executive coach, quality professional, and management consultant. He speaks extensively on personal and professional leadership related topics, integrating coaching into management and quality consulting for greater effectiveness and sustainability of outcomes.

Kam is Education chair for the northeastern section of ASQ ( He has been an active member leader of ASQ national, regional, and local chapters. Kam is certified coach and past president of International Coach Federation (ICF), Chicago. He has represented ASQ in Mexico, Brazil and other countries furthering the understanding of quality leadership.

Kam holds MS (EM) from MSOE, Milwaukee.  He has worked/ consulted with many companies, such as Eaton Corporation, Harley Davidson, Abbott, Inuit, and others.Kam Gupta”Planning for Quality in the New Year”  Kam Gupta will lead a mini-coaching session with participants during the Main Presentation. Kam will surprise and entertain you with a lively exercise that will make you think.

ASQ 1212 Section Membership Meeting December 21, 2017

The December membership meeting is at Dover Straits, 890 East US Route 45, Mundelein. Pre-Meeting Presentation 5:30 – 6:00 pm Dinner,

6:00-7:00 pm:  Networking              

 7:00 – 8:00 pm :  Main Presentation 

Reserve your spot using the Eventbrite link here.

Join us on Thursday, December 21, starting at 5:30 p.m. at Dover Straits restaurant for our annual Quality Celebration, where we will have fun (and gifts) exchanged for all participants! Please bring a wrapped “White Elephant” gift with you, and we will have some seasonally appropriate fun. (Please, don’t spend any money; feel free to re-gift something that might be useful to someone else at our gathering.)

In the Spirit of the Season for Giving, we also use our December meeting to bring special focus to a charity that lives the giving spirit year-round.

Elena Delle Donne with a beneficiary of special recreation programs

Special Leisure Services Foundation (SLSF) supports Northwest Suburban Recreational Association (NWSRA) through fundraising and charitable events.

SLFSF’s Mission Statement – “We exist to support and promote outstanding opportunities through recreation for children and adults with disabilities in cooperation with Northwest Special Recreation Association.”

Funds raised through business partnerships, fundraising events, grants and individual donors support 5 focus areas, including:

  • Transportation – Purchasing wheelchair accessible vehicles for attending weekly programs, special events, trips and more.
  • Scholarships – Offers financial support for those in need, enabling them to participate in NWSRA activities
  • Inclusion – Enabling children and adults with disabilities to participate in their home park district
  • Athletics – Providing support to Lightning athletes who have the opportunity to compete in various athletic opportunities.
  • Programs – Purchasing equipment and supplies to enhance recreational experiences.

Last year the SLSF supported 17 suburbs and 3700 people with disabilities.

The main speakers for the 12/21/17 section meeting will be: Cathy Spett and Megan O’Brien from SLSF.

ASQ 1212 Membership Meeting: September 21, 2017

Did you miss us over the summer?

Join us for our first Membership Meeting of the Fall.

5:30 – 6:00 PM: Pre-Dinner Presentation:

Case Study – Improving the Quoting Process for a Customer Engineered Electronics by Richard Gordon

With a new strategic focus on selling custom engineered solutions, the design and quoting team of an electronics manufacturer was struggling to keep up with the new volume of RFQs that they were asked to process. The additional work – and products – quickly led to bottlenecks and downstream effects that included delays, quality issues, and missed customer deadlines. As a result, they were at risk of losing clients to customer dissatisfaction.

Our objective was to develop a robust quoting process to ease capacity constraints and improve reliability of the manufacturing of these custom engineered products. In addition, we developed quote and order segmentation and prioritization processes to ease throughput by focusing on strategic clients and products. We will be sharing with the group highlights of our 18 week journey with the client including the approach we used to develop a more robust quoting process that will ease capacity constraints and improve reliability of the manufacturing of custom engineered products while ensuring alignment with corporate strategy.

Richard Gordon is a Senior Consultant in Centric Consulting’s Chicago office. He holds ASQ certifications and a Six Sigma Black Belt and Quality Engineer as well as a Project Management Professional. With experience in financial services, manufacturing, distribution, and insurance, Richard provides consulting expertise in the areas of revenue growth, operational performance improvement and customer relationship management. His emphasis is on growing revenue and improving experiences within multiple distribution channels.


6:00 – 7:00 PM: Dinner and Networking

7:00 – 8:00 PM: Main Presentation features your entire Section Leadership Committee

You will learn about ASQ, what it has to offer its members, and get an opportunity to meet and greet with your Section Leadership.  You will learn about the various services your section can provide to you, and how you can get involved in ASQ and build your career to new heights.  After this presentation, and learning about the various roles available at ASQ 1212, your section will be accepting nominations for officers to introduce on next year’s slate of candidates.  This is your opportunity to get involved and become part of something greater!


March 17, 2016 Plant Tour and Recycling Technology (New dinner location)

Eventbrite - ASQ Section 1212 March 2016 Meeting and DinnerWe listen to your request to have some meetings earlier in the day;

You wanted more plant tours;

You wanted alternate locations.

 So this month we’re doing all three.


2:00 – 3:00 Plant Tour – WMI (Waste Management Inc.) material recover facility (MRF), 

30869 N. Route 83, Grayslake, IL 60030. Max. limit 30 people, so sign up early.

5:00 – 6:00 Dinner and Networking at Primo Italian American Cuisine,

 720 Milwaukee Ave, Gurnee, IL 60031

6:00 – 7:00  Post- Dinner Speaker:  Walter Willis, Executive Director, Solid Waste Agency of Lake County. Topic: Recycling Technology

Ticket prices at the door are $35.00 check or cash.

Join us for a Plant Tour of WMI

WMI hosts this event at its Material Recovery Facility (MRF) in Grayslake where most of SWALCO’s residential recyclable materials are processed, baled, and shipped to markets.
The MRF has an EduCenter where Walter Willis and Scott Combis will demonstrate the operation of the MRF, how the recyclables are segregated and the typical end use markets.  WMI will also discuss the issue of quality control as it applies to the amount of contamination it sees with recyclables received from the residential sector, which unfortunately over time has increased and is a growing concern for WMI and SWALCO.
Scott Combis

Scott Combis is the Lake County MRF plant manager who is a 26+ year veteran in the solid waste and recycling industries.  His roles have ranged from engineering to environmental, health, and safety to operations management.  His role at the Lake County MRF started in Q4 2014.

After Dinner Speaker: Walter Willis

Mr. Willis plans an overview of SWALCO as an organization. He’ll explain the services Solid Waste Management of Lake County (SWALCO) provides its 44 municipal members and the Lake County.  Mr. Willis will discuss the Agency’s collection programs for household chemical waste, electronics, and clothing/shoes/textiles, and the efforts of SWALCO and Lake County to achieve a 60% recycling rate by 2020.  He will also provide information on the Agency’s education efforts, and more recent programs targeted at food scrap composting.
Walter Willis

Walter Willis has been the Executive Director of the Solid Waste Agency of Lake County since 2007 and is responsible for overseeing the Agency’s solid waste and resource management programs, and implementing the Lake County Solid Waste Management Plan.  Mr. Willis is a board member of the Illinois Chapter of SWANA, and the Product Stewardship Institute.

Prior to joining SWALCO, Mr. Willis worked in the waste industry as a consultant for about 20 years developing solid waste management plans and assisting with solid waste facility development projects throughout the United States.  He began his solid waste career with the Illinois Environmental Protection Agency back in 1987 after receiving his Masters in Public Administration from Southern Illinois University.

June 18, 2015: Summer Picnic, Putting Contest, and Statistics

Miniature golf — putter, golf ball, and sandals

(Photo credit: Wikipedia)

The June 2014 ASQ Section 1212 meeting is at the Arboretum Club in Buffalo Grove, IL, on Route 22

The Arboretum Club | 401 Half Day Road | Buffalo Grove, Illinois 60089 | Phone 847.913.9112 | Fax 847.913.1344 |​

Please sign up by e-mailing  If joining our group for a buffet dinner $25.00 refundable with 24 hours notice.  Please be sure to include which sessions you plan to attend:

Putting Contest (anytime between 5:00 and 5:45 P.M.):  Free

Dinner and Networking (6:00 – 7:00):  $25

Let’s Talk Metrics and Statistics (7:00 – 8:00 P.M.):  Free

Join us for some networking fun, and learn something too! Enjoy an exciting Pre-Clinic featuring a Putting Contest at the Buffalo Grove Arboretum Club’s golf course; with lots of fun and networking opportunities, all in support of a little data analysis. Our meeting room doors open to the practice green where we’ve set out mini-putting contest. The green will be open at 5:00, so feel free to start your “official” try anytime before 5:45. Bring your own putter – or use one provided.  We furnish the balls.  Plan to cheer for your ASQ buddies and enjoy the time together.

Retire to the air-conditioned banquet room and enjoy a buffet picnic

After some time on the green, we will prove that statistical exercises can be both informative, educational and fun, through statistical analyses insights of Kuldeep Uppal.

At 6:30, Kuldeep will give us an overview of Statistics and the impact to industry, with a focus on the Cost of Not Doing it Right. We’ll learn about the human and direct monetary impact. Kuldeep will explain the distinctions between statistics and metrics, and the difference between the two disciplines.  He’ll also help us understand why both are important.

Kuldeep may use our golf data as a practical example of metrics and statistics and why the distinctions are important.

Kuldeep is a Certified Project Management Professional who has a B.S, in Biostatistics from University of Illinois, Chicago. He is a former Statistician at Abbott Labs, and currently consults in software development at the companies he leads, Seeneysoft,, and

May 21, 2015: The Value of Recertification and On-site Recertification Reviews

If you are interested in Re-certification, be sure to attend the May meeting at Dover Straits in Mundelein.

One of the most important services Section 1212 offers it’s members is assisting in their recertification of ASQ certifications. As an ASQ certified Quality Professional, the recertification process is three years between renewals. Some quality professionals view the recertification process as time consuming.  They are unsure of what documentation is required, and assume it is difficult to assemble.  This presentation will take the guesswork out of what documents to collect, when to collect them, how to assemble the recertification package and provide helpful tips for addressing gaps in Recertification Units (RUs). The presentation will address two key areas. The first is identifying the recertification package of information you need to collect, documentation requirements and the process for assembly and submission for review by our Recertification Chair. A key part of this is improving your understanding of how many recertification units are granted for a given activity. For example, did you know that by participating in the Section Leadership Committee you can obtain 1.5 RUs per year of committee participation? The second part of the presentation is a process overview of how to synchronize multiple certifications into a single recertification package. We have some ideas to share about how to make this a simple, one step process.

5:30 – 6:00 PM Dave Taylor will explain the benefits of certification and why re-certification is important.Dave Taylor

We’ll break for networking and dinner from 6:00 – 7:00 PM.

 7:00 – 8:00 Don Gatza and  will explain the recertification process. He looks forward assisting you with your customized package for submission. Bring your packages to be reviewed!   Recertification only takes a minimum of time to do ‘on the spot’.

Plan to join us to gain knowledge on how to develop a personal process improvement for your recertification efforts. Both of these men have decades of experience.




April 16, 2015 Section Meeting with Rich Quattrocchi

Eventbrite - April Pre-Dinner Meeting How CEOs View Quality

or E-mail:


Pre-Meeting Presentation  5:30 – 6:00 pm  

Dinner & Networking: 6:00-7:00 pm  

Main Presentation: 7:00 – 8:00 pm

Meeting Location:  Dover Straits in Mundelein

Rich Quattrocchi, April 16, 2015 speaker

Rich Quattrocchi, April 16, 2015 speaker

April is sure to be an exciting month on the ASQ 1212 calendar, with a little of something for everyone.  A dynamic personality, Rich Quattrocchi describes himself as a Senior Executive/Innovator/Entrepreneur.  He is an active thought-leader on LinkedIn, publishing articles with a theme on technology, business, and healthcare.

The pre-meeting clinic provides an introduction to the way executives view Quality, and will better define the role of Quality organization from a CEO’s point-of-view.  His talk should inspire attendees to see how the “little q” contributes to “Big Q,” and ultimately, the company’s bottom line.

Quattrocchi structured the Main Presentation like a TED talk and provides more examples, via narrative story from his professional experience at Home Access.  This presentation allows for interaction, as Quattrocchi uses flip charts, as well as slides to illustrate his point.

Quattrocchi is an industry thought-leader and startup specialist. He has over 25 years of management experience in the medical and telecommunication sectors. He leads the business development efforts for Mutare Inc, an independent software developer specializing in Smart Communications. He is the founder and President of the Bridge Group Online, a consulting practice that specializes in digital marketing.  He is also the cofounder and former President of Home Access Health Corporation an at-home medical testing company. Mr. Quattrocchi holds five patents covering interactive voice response, at home medical testing, and medical contact center integration. He is passionate about making access to information easy and secure and helping people lead healthier, more productive lives.

March 19, 2015 Post-Dinner Meeting


The Dinner Meeting begins at 6:00 p.m., with the Main Presentation beginning at 7:00.

If choosing both a tour and the meeting, please sign up for each event individually.

Dinner is at

Register clicking on this EventBrite link. If you wish to attend the tour, have dinner, and attend the post-meeting discussion, you must sign up for three events.

johndregenbergOur guest speaker is John Drengenberg, Engineer and Public Relations Manager. John will be talking about the different aspects of Underwriters Laboratory including their different testing laboratories around the world and the certification activities that they offer.

UL is a global independent safety science company with more than a century of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in sustainability, renewable energy and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitating trade and providing peace of mind.

UL certifies, validates tests, inspects, audits, and advises and trains. We provide the knowledge and expertise to help customers navigate growing complexities across the supply chain from compliance and regulatory issues to trade challenges and market access. In this way, we facilitate global trade and deliver peace of mind.

The six businesses: Commercial & Industrial, Environment, Information & Insights, Life & Health, Consumer and Workplace Health & Safety, demonstrate our expanding breadth of expertise and growing range of services to offer solutions needed in a constantly evolving world.

March 19, 2015 Annual Plant Tour

Please join us on March 19, 5:30 P.M. at


Underwriter’s Laboratories

333 Pfingsten Road


Enter from Pfingsten at the Maria Drive Entrance.  Park at Visitor’s parking, by the circle with 3 flagpoles.  Whoops!  That is the employee entrance.

The correct access road is on “South Drive”, The first street South of the stoplight at Pfingsten and Maria.

After entering south drive,  to turn left. The visitor parking lot is on the right.

Tour Director:  John Drengenberg, Consumer Safety Director

Dress code:  Closed-toed shoes only.  UL is a sprawling campus, so be prepared for lots of walking!

tour times:  Tour A:  4:00 – 5:00  (Capacity: 20)

                  Tour B:  5:00 – 6:00 (Capacity: 20)

Tours will end in time for the start of the dinner meeting at or around 6:00 or 6:15.
Dinner is at

Because space is limited for the tour, please pre-register through Eventbrite.

January 2015 Main Meeting

Please join us on Thursday, January 15, 7:00-8:00. The After-Dinner Meeting is at Dover Straits in Vernon Hills.  To register, e-mail

Tony Manos and Chris Aubrey continue with:

How to Create Positive Change in Your Organization

Are you looking for ways to build a culture of continuous improvement? Learn how the small things make a BIG difference. This session will highlight the science and models behind change. Along with hands-on, practical advice on modest ways to create new habits and ideal behaviors.

This session has perfect timing as you plan and deploy your 2015!


  • Good Change
  • Reward & Recognition, Motivation
  • Organizational Culture and Ideal Behaviors
  • Elephant-Rider-Environment
  • Habits, Trigger-Routine-Reward
  • Kaizen and Daily Kaizen
  • Improvement Kata and Coaching Kata


Anthony ManosAnthony Manos is a Catalyst with Profero, Inc., where he provides professional consulting services, implementation, coaching and training to a wide variety of organizations, large and small, private and public, in many industries focusing on Lean Enterprise – including Lean Manufacturing and Lean Healthcare. Mr. Manos has extensive knowledge of Lean and quality in a wide range of work environments. Tony is trained and certified by the National Institute for Standards and Technology (NIST) U.S. Department of Commerce in all elements of Lean manufacturing and is Lean Bronze Certified.

Relying on his diverse knowledge of business, manufacturing techniques and applications, Tony has assisted numerous clients in implementation of Lean. Over the past ten-plus years, he has helped over 150 companies in several aspects of Lean implementation including: team building, standardized work, 5S workplace organization & visual workplace, quick changeover, plant layout, cellular, kanban, total productive maintenance, kaizen events and hoshin planning. Tony is an internationally recognized speaker and expert on Lean and presents at several conferences a year.

  • Senior Member and faculty member for the American Society for Quality (ASQ) where he teaches a two-day course in Lean Enterprise and a one-day course on Kaizen
  • Founding Member and Past Chair of the Lean Enterprise Division of ASQ
  • Senior Member and instructor for the Society of Manufacturing Engineers (SME)
  • Member and instructor for the Association for Manufacturing Excellence (AME)
  • Helped develop the original Lean Certification (SME/AME/Shingo Prize/ASQ)
  • ASQ representative to the Lean Certification Oversight and Appeals Committee, Chair Lean COA
  • Writer and kaizen event facilitator for AME/SME’s DVD “Total Productive Maintenance Blitz”
  • Co-author of the book “Lean Kaizen: A Simplified Approach to Process Improvement” and author of many articles on Lean and its allied subjects including Value Stream Mapping and Hoshin Kanri
  • Co-editor and contributing author of “The Lean Handbook: A Guide to the Bronze Certification Body of Knowledge” from Quality Press.
  • Lean Champion for 5S Supply, a web-based B2B company focused on providing unique items and materials for Lean implementation

Mr. Manos served in the United States Navy nuclear propulsion program and holds an MBA from the University of Illinois at Chicago.