Our neighbors at ASQ Milwaukee Section 1202 invite us to join us at their upcoming events.
To see what’s happening just a little north of us, click here.
To see what’s happening just a little north of us, click here.
First Annual Virtual Conference
Thursday, April 19, 2018: 8:30AM-12:00noon ET
CALL FOR PAPERS
Conference Theme: Aspire to Inspire, Influence, and Engage Others by Improving Your Personal Skills Toolbox
Soft skills are increasingly becoming the hard skills of today’s professional workforce. It’s just not enough to be highly trained in technical skills, without developing the softer, interpersonal, and relationship-building skills that help people to communicate and collaborate more effectively.
These people skills are more critical than ever as organizations struggle to find meaningful ways to remain competitive and increase productivity. Teamwork, leadership, and communication are underpinned by soft skills development. Since each is an essential element for organizational
and personal success, developing these skills is very important and does matter… a lot!
Join us online in April 2018 as we offer our first virtual conference. Our theme, Aspire to Inspire, Influence, and Engage Others by Improving Your Personal Skills Toolbox, is an effort to help highlight the need for soft skills development among Quality and other professionals. Our goal is to provide conference participants with a jam-packed morning of useful knowledge and plenty of takeaways that can be readily applied in any work setting.
At this time, ASQ Section 1108 invites professionals to submit papers to the First Annual Virtual Conference for the honor of presenting at this event.
To submit papers, please email them to Norval Johnston, ASQ Blue Ridge Section Chair, at firstname.lastname@example.org between NOW and Friday, January 19, 2018. We encourage you to submit your proposal(s) early.
In your submittal, please include the following information:
1. Your full name, email address, and best contact telephone number
2. Your resume
3. Proposal title and a one-paragraph synopsis
4. List of previous presentations (limit of 10) – links to websites, videos, and/or photos may also be included
Thank you for your time and support of this exciting event!
Click the Eventbrite button below to register:
Mark D. Johnson is currently a Senior Principal Statistician, Research in AbbVie’s Non-Clinical Statistics Group, with 21 years of statistical and quality engineering experience in the pharmaceutical and medical device industries. He previously served as a Principal Research Statistician (Abbott/AbbVie, 2010-2015); Quality Manager, Statistics (Abbott, 2007-2010); Senior Product Quality Engineer, Medical Devices (Hospira, 2003-2007) and Quality Assurance Statistician, Bulk Drugs & Hospital Products (Abbott, 1996-2003).
Mark received a Master of Arts in Statistics from Loyola University of Chicago (1993) and is an active participant in American Association of Pharmaceutical Scientists (CMC Statistics Focus Group) and International Society for Pharmaceutical Engineering (Process Validation Team) activities. He holds American Society for Quality certifications in Quality Engineering and Managing Quality and Organizational Excellence.
Members and non-members are always welcome.
Pre-Dinner Presentation 5:30 – 6:00 pm
A Complete Approach to Supplier Quality Management. Edward Cook
Dinner and Networking 6:00-7:00 pm
Main Presentation 7:00 – 8:00 pm State of the section, elections and Focus group
A Complete Approach to Supplier Quality Management by Edward Cook
This presentation will discuss how to utilize both a QMS and a Relationship Management Model to Address Industry Challenges and Changes.
Ed Cook has been the Director, Supplier Quality Management at Hospira, a Pfizer Co., since January 2013, where his responsibilities are to manage the global Supply Chain program for medical device operations. In this role he sets policy for and oversee Suppliers and third party manufacturing (TPM) organizations in the areas of relationship management, supplier quality engineering, incoming quality inspection supplier and TPM audit, and the supply chain quality management system (SC-QMS).
While at Hospira, Ed led a major remediation project (coined “Compliance Master Plan”) for cross-functional teams for purchasing controls, built a new SQ organization and increased staff from 4 to 22, and developed supplier qualification, monitoring and measuring, and a supplier management review process in addition to implementing unified SCAR, PPAP and Certification Processes. He also led a major cross-functional improvement project to optimize Supply Chain Processes across the Supplier Management Lifecycle (LCM).
Ed served in various roles in and out of the medical field, including Plant QA Head for Husqvarna Outdoor Products; Head of QA/RA for Facet Technologies; Director of Quality, Molding Operations for Avail Medical Products; as well as QA Manager roles at several other companies.
The annual free meeting is election night (Chair Elect, Secretary, and Treasurer) and a chance to give YOUR FEEDBACK. Among other things, we will discuss venue preferences, how we can meet our section goals and how we can best serve our members. We will ponder the following four questions, and, with your help, identify the best answers:
Together we can create a vibrant section that utilizes the talents and imagination of all its members. Bring your ideas to improve the section, ways to encourage greater participation, and feedback on what the section is doing well, so we stay on the right track.
Case Study – Improving the Quoting Process for a Customer Engineered Electronics by Richard Gordon
With a new strategic focus on selling custom engineered solutions, the design and quoting team of an electronics manufacturer was struggling to keep up with the new volume of RFQs that they were asked to process. The additional work – and products – quickly led to bottlenecks and downstream effects that included delays, quality issues, and missed customer deadlines. As a result, they were at risk of losing clients to customer dissatisfaction.
Our objective was to develop a robust quoting process to ease capacity constraints and improve reliability of the manufacturing of these custom engineered products. In addition, we developed quote and order segmentation and prioritization processes to ease throughput by focusing on strategic clients and products. We will be sharing with the group highlights of our 18 week journey with the client including the approach we used to develop a more robust quoting process that will ease capacity constraints and improve reliability of the manufacturing of custom engineered products while ensuring alignment with corporate strategy.
Richard Gordon is a Senior Consultant in Centric Consulting’s Chicago office. He holds ASQ certifications and a Six Sigma Black Belt and Quality Engineer as well as a Project Management Professional. With experience in financial services, manufacturing, distribution, and insurance, Richard provides consulting expertise in the areas of revenue growth, operational performance improvement and customer relationship management. His emphasis is on growing revenue and improving experiences within multiple distribution channels.
7:00 – 8:00 PM: Main Presentation features your entire Section Leadership Committee
You will learn about ASQ, what it has to offer its members, and get an opportunity to meet and greet with your Section Leadership. You will learn about the various services your section can provide to you, and how you can get involved in ASQ and build your career to new heights. After this presentation, and learning about the various roles available at ASQ 1212, your section will be accepting nominations for officers to introduce on next year’s slate of candidates. This is your opportunity to get involved and become part of something greater!
Specialist,Post Market Surveillance
Perm – $70K – $80K – Depends on experience.
Responsible for receiving, reviewing and processing all product inquiries for complaint evaluation as required by applicable regulations, standards, and company policy. This position requires understanding of regulatory obligations for compliance within the scope of the department (21 CFR 820.198 and 21 CFR 211). Helps provide customer support and serve as a liaison between manufacturing facilities, distribution centers, customer/technical service and customers regarding product complaints. This role also partners with Quality Engineering on product investigations and trends.
EDUCATION and/or EXPERIENCE:
Randstad Life Sciences
Four Parkway North, Suite 120
Deerfield, IL 60015
Talent Acquisition | Outsourcing & FSP | Consulting | Direct Hire
Follow Randstad Life Sciences on: LinkedIn, Twitter and Facebook
Connect with me on LinkedIn: https://www.
Pre-Meeting Presentation 5:30 – 6:00 Companion by Minitab and Minitab 18 by Jeff Harding
Dinner & Networking 6:00 – 7:00 PM
Main Presentation 7:00 – 8:00 PM Standard work is a verb: The Quality Perspective by John Allwood
Pre-Meeting Presentation – Companion by Minitab and Minitab 18 by Jeff Harding
Macro view – Why Projects Fail
Minitab’s Response – Companion by Minitab
What’s New with Minitab 18 – Add functionality and features in the newly released version
Bio: I am Jeff Harding the Regional Sales Manager for Minitab representing the states of Illinois, Wisconsin, Minnesota, and Iowa. We recently opened an office in downtown Chicago in September where I am officed along with 6 other Minitab representatives and growing! Our goal is to be closer to our customers to provide a better resource and support our customers. I started with Minitab when they opened the office here in Chicago but I have a background of over a decade in software and technology sales. My goal is to be a consultant to my customers to help them achieve their project goals through Minitab.
Main Presentation – Standard work is a verb: The Quality Perspective by John Allwood
In this presentation (based on the book, “Standard Work is a Verb: A Playbook for LEAN Manufacturing”) John demonstrates how Standard Work is a driving component in LEAN as well as its historical presence in the LEAN movement. He shows us what it looks like in practical applications and how Standard Work can be used to impact modern Quality concerns such as Quality at the Source; Continuous Improvement; Root Cause Corrective Action; etc. John provides specific examples of how he uses Standard Work to address such concerns successfully.
Bio: John Allwood was introduced to the Toyota production system while working at Tuthill Pump, Alsip Illinois in the 1990’s. That is where he met Bob Pentland, who is featured in Chapter 8 of Womak’s “LEAN Thinking” book. In 1998 Bob was brought in as the company’s LEAN consultant, and shortly thereafter, Tuthill Corporation began a ten year transformation to The Tuthill Business System; this under the watchful eye of Mr. Pentland.
John was appointed Tuthill Pump’s Change Agent early in the journey, and served as such for the next eight years. He then transitioned into serving as Product Line Manager over and entire value stream including 5 machining cells and an assembly cell. After that, John took his LEAN show on the road, serving in engineering and management positions and found that LEAN was not very well understood from the Standard Work perspective, apart from the company where he had spent the previous decade. John also encountered and received training in several “LEAN interpretations”, all of which conspicuously lacked in the focus on Standard Work. John has had to come up with creative ways in which to practice LEAN and promote Standard Work upstream as the opportunity has presented itself.
Over the years, John has also developed a strong sense of what it takes for an organization to make the transition to an enterprise that is BEing LEAN instead of just DOing LEAN things. The failure modes that have gotten in the way of change have provided as many valuable lessons as the successful endeavors have. The one thing that John has learned over the years is that DO-ing leads to BE-ing and that activity is the best medicine for dealing with the fear of change. This has led him to write the book, “Standard Work is a Verb: A Playbook for LEAN Manufacturing”.
To learn more, visit www.standardworkisaverb.com
Pre-Meeting Presentation 5:30 – 6:00 pm
Dinner, Networking 6:00-7:00 pm
Main Presentation 7:00 – 8:00 pm
Pre-Meeting Presentation – Recertification process by Don Gatza
Don Gatza will explain the recertification process. He looks forward to assisting you with your customized package for submission. Bring your packages to be reviewed! Recertification only takes a few minutes to do ‘on the spot’.
Plan to join us to gain knowledge on how to develop a personal process improvement for your recertification efforts.
Main Presentation – ASQ Exam Development Process by Martin Palczynski
ASQ has a rigorous method for the development of a Body of Knowledge, the associated exam questions and final exam for a given certification. This process uses a number of workshops, SMEs from within the certified pool, and feedback from a survey sent out to the certified pool to establish the foundation of current industries and refine the data into key knowledge points. This discussion will highlight the key steps in the process and where and how certified members can participate.
Bio: Martin has been the CSQE exam liaison for the past year and has participated in many of the workshops from the current review cycle.Martin has been in the quality realm for approximately 18 years, with an overall industry experience of 27 years, working for Motorola, Rockwell Automation and HERE Technologies. His focus has been in the areas of software development and software quality, with focus on quality program management, quality culture, auditing, and process Improvement. He currently holds the CQE, CSQE, CQA, and CSSGB certifications.
Pre-Meeting Presentation 5:30 – 6:00 pm
Dinner, Networking 6:00-7:00 pm
Main Presentation 7:00 – 8:00 pm
Members seeking employment are eligible for the courtesy dinner. Be prepared to show your membership number.
Dr. Manu Vora, Chairman & President, Business Excellence, Inc., USA
Fulbright Specialist, U. S. Department of State’s Bureau of Educational and cultural Affairs
Innovative Supply Chains Principles (Pre-Meeting)
In the global economy, supply chain management is a challenging task. Most global companies are managing multiple
supply chains, and depend on those operations to not only deliver goods on time, but to tailor and respond to divergent customer and supplier expectations, as well as manage rising pressures from global competitors. Dr. Vora will share innovative and integrated supply chain management principles by integrating total quality management principles based on the US Baldrige Performance Excellence Program.
Innovative Supply Chains Practices (Post-Dinner Meeting)
Global competition is driving companies to take a closer look at their quality management systems within their supply chain. Global supply chain quality is an ongoing process, not an event, and therefore requires a comprehensive plan that becomes a part of an organization’s culture and intertwined with manufacturing processes. Dr. Vora will share practical examples of integrating quality management into supply chain management via the ASQ’s Global State of Quality Research with insights from 2,000 respondents in 22 countries. The senior leaders and quality professionals worldwide offers actionable insights that supply chain experts can use to identify quality gaps within their processes and bridge them. The Baldrige Program empowers organizations to accomplish their mission, improve results, and become more competitive.
Dr. Vora received his B.Tech. (Honors) in chemical engineering from IIT (BHU) in 1968, M.S. ( 1 9 7 0 ) and Ph.D. (1975) in Chemical Engineering from Illinois Institute of Technology, Chicago, and MBA with Marketing Management (1985). He is a Past Vice President of ASQ, ASQ Fellow, and Certified Quality Engineer. He is a sought-after speaker on business excellence and quality management with over 620 presentations globally and published over 60 articles in professional journals and proceedings. Since 2012 he has written 50 blog posts as an ASQ Influential Voice. In 2013 he delivered two TEDx Talks including TEDxIITBHU Talk on “Leveraging Social Responsibility to Unite the World”. He received Tata Scholarship for graduate work in US.
Dr. Vora is the Chairman and President of Business Excellence, Inc., a global quality management firm with over 41 years of leadership experience in guiding Fortune 500 companies with the US Baldrige Performance Excellence framework. For over
24 years as an Adjunct Faculty he has taught Operations Management courses at various business schools globally. He offered “Project Management for Organizational Excellence”, a GIAN course approved by the MHRD-GOI in August-September 2016 at IIT (BHU). He is connected with 80 educational institutes world-wide. Since 2013 he has taught soft skills using technology to 675,000 people.
Since 2004, he is a Senior Examiner for the Asia Pacific Global Performance Excellence Award Program. Dr. Vora is bestowed with 5 medals from ASQ. He received 2015 BHU Distinguished Alumnus Award, 2015 & 2000 Paul Harris Fellow Medal from Rotary International, 2012 IIT Chicago Alumni Medal, 2011 Ellis Island Medal of Honor, and 2010 US President’s Volunteer Service Award. Since 1989 he is the Founding Director & President of Blind Foundation for India and his team has raised over $4 million to serve one million blind people in India.