May 21, 2015: The Value of Recertification and On-site Recertification Reviews

If you are interested in Re-certification, be sure to attend the May meeting at Dover Straits in Mundelein. One of the most important services Section 1212 offers it’s members is assisting in their recertification of ASQ certifications. As an ASQ certified Quality … Continue reading

ASQ Section 1212 Newsletter, January 2015

11/01/2015 Dear Member,   You asked for a more timely meeting, so we modified the schedule to get you home sooner.   Please join us next Section Meeting on January 15, 2015 Pre-Meeting Clinic:  5:30-6:00 Dinner & Networking: 6:00-7:00 pm … Continue reading

Improving Customer Satisfaction” How Surveys Can Help by Gina Kotz

Ever wonder why customers stop being loyal? Some companies or individuals never find out the answer to this, because their customers “silently leave.” Some dissatisfied customers have been heard to tell at least 10 other people about their bad experience. … Continue reading

Manager of Quality/Organizational Excellence Certification – CMQ/OE Refresher Course

In the December 2012 issue, Quality Progress magazine ( reported that ASQ certifications are associated with higher salaries. Additionally, salaries are even higher for those who hold more than one certification! Certifications are valuable career assets that can compensate for … Continue reading

May ISO Support Group Meeting

  Four members attended the meeting on March 7, 2013 at the Adinas in Vernon Hills. In attendance were Dave Spengler, Ron Bateman, Bill Sherman, and Dave Taylor. We continued our review of The American Petroleum Institute’s Q1 (API Q1). … Continue reading